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Course Withdrawal & Refund Policy

If your plans change, you may request a refund if:

  • You have not started the course; or
  • You have not written the exam.

If you prefer, you can also transfer your course seat to another participant instead of requesting a refund.

Refunds are not available once the final exam has been written.

To request a refund or transfer your seat, please contact Customer Service at OSBC.Online@gov.bc.ca and provide your electronic receipt.