Our Refund Policy

  • Refunds must be requested prior to the course start date
  • A processing fee of $35.00 will be charged
  • The purchaser will receive a refund of:
    • $64.00 for FOODSAFE Level 1

Refund requests will not be accepted after the course start date.

All seat sales using their Account are considered final.

Our Extension Policy

  • If you feel you are going to need an extension in order to complete the course you must contact your instructor before the course end date* and explain your reasons for needing an extension. Use the "Contact your Instructor" link on the home page of your course to correspond with your instructor.
  • Extensions are rarely awarded, and given only for extenuating circumstances, such as death in the family or hospitalization.

*After your course end date, you will not be able to access the course or contact your instructor.